Terms & Conditions

Design Service

All cakes and cupcakes are bespoke and made to order. We can either design something completely new or you may wish to choose a selection from the existing Gallery and modify it for your personal needs, by changing colours and flowers to compliment a particular theme for your celebration.

Free Consultations and Cake Sampling

Free consultations are given for wedding cake orders allowing you to browse our portfolio, discuss ideas for your wedding cake, and sample some of our beautiful cakes (via prior arrangement only). These consultation sessions last approximately one hour, and are done without any obligation whatsoever.

Cake Design Alterations

Design alterations can be made up to – but no later than – two weeks before collection or delivery. If the alterations made affect the cost of the cake, the outstanding balance will be adjusting accordingly.

Lead Times

As our Wedding and Occasion cakes are designed individually we like to allow plenty of time for planning. Ideally, we ask for two months’ notice when ordering Wedding and Civil Ceremony cakes, and two weeks’ notice for birthday and other celebration cakes. If you have an urgent requirement, please contact us directly and we may, on occasion, be able to accept orders on a shorter notice depending on the current season demand.

Payment Terms

On placing an order with Tasteful Cakes, a 50% non-refundable deposit is required to secure your order. Please note that we are a small boutique company and as such are limited to the amount of orders we can accept at one time, so please book early to avoid disappointment. The deposit is payable via cash, bank transfer or cheque. The remaining out standing balance is payable 2 weeks prior to the date or delivery or pick up. Any cake orders placed up to two weeks prior must be paid in full.

Delivery and Collection

Delivery for a Wedding Cake is a fixed fee of £25 within a 15 mile radius, this includes set up of the cake at your venue. Tasteful Cakes is based in Waltham Abbey, Essex. We deliver wedding cakes over a large area, including Essex, Hertfordshire, London, Surrey, Kent, West Sussex and East Sussex. Please note that someone must be nominated by the bride to sign for the wedding cake on delivery and to accept any special instructions. For cakes to be delivered outside of a 15 mile radius, this will be priced accordingly. Collection of your cake is also welcomed – each cake will come carefully boxed with full instructions on how to assemble your cake for display. Please be aware however, that once the cake has left the premises, Tasteful Cakes will not be held responsible for any accidents that may occur!

Cake Stands

We have a number of cake stands available for hire, if however we do not have what you are looking for, we will do our best to help find the stand that you require.

Cakes Decorated with Fresh Flowers

If your cake design involves fresh flowers, please arrange with your preferred florist to supply the required flowers and provide us with their contact details. We will then liaise directly with the florist regarding the specific floral requirements and will decorate the cake with your chosen flowers on site.

Cakes Decorated with Non-Edible Materials and Sugar Wired Flowers

The use of non-edible materials for cake decoration is growing incresingly popular. Please note that the ‘craft jewels’ and accessories such as brooches, ribbons, silk flowers, sugar wired flowers, diamantes, beads, feathers, etc. that are used to decorate some of our cakes are not edible and must be removed from your cake prior to serving. Accessories are only used at the client’s explicit request and Tasteful Cakes will accept no liability or responsibility for any physical harm that may arise from their improper use, or failure to adhere to usage guidelines.